An official service of the Federal Democratic Republic of Ethiopia
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Prepaid token

Buy electricity in under a minute.

Enter the meter number, choose an amount, pay with Telebirr or CBE Birr. Your token arrives on screen and by SMS.

TelebirrCBE BirrAmoleBank card

Buy a token

No sign-in required

Signed in? Use a saved meter →

Printed on your meter and on every past receipt. Where do I find it?

ETB
Estimated energy
94.3 kWh
Service charge
ETB 3.00
Total to pay
ETB 203.00

Energy shown is an estimate at the current residential tariff. The exact figure is confirmed on your receipt.

How it works

Four steps, about fifty seconds.

  1. 1

    Enter the meter number

    We confirm the customer name so you know it is the right meter before paying.

  2. 2

    Choose an amount

    Pick a preset or type any amount from ETB 20. We show the estimated kWh.

  3. 3

    Pay

    Telebirr, CBE Birr, Amole or a bank card. No EEU account required.

  4. 4

    Get your token

    A 20-digit code on screen and by SMS. Punch it into the meter keypad.

Entering your token

  1. Type the 20 digits on the meter keypad, without spaces.
  2. Press the enter key — usually marked # or ↵.
  3. The meter shows ACCEPT and the new balance in kWh.
  4. If it shows REJECT, re-check the digits and try once more; the token stays valid.

Lost the SMS? Tokens can be re-sent free of charge — dial 905 or check purchase history when signed in.

Finding your meter number

A prepaid meter with the meter number circled on its display

An 11-digit number on the front panel of the meter, usually under the barcode and labelled Meter No. It is also printed at the top of every token receipt.

Buying for someone else — a tenant, a family home, a shop — is fine. The token is tied to the meter, not to who paid for it.

Only buy here or at agents

EEU tokens are sold on this portal, at service centers and through licensed mobile-money agents. Never buy a code from a reseller on social media.

Tokens do not expire

A token stays valid until it is loaded. Buy ahead of a trip or the rainy season without losing the credit.

Free help on 905

If a payment goes through but no token arrives, call 905 with your payment reference. Tokens are re-issued at no cost.

Common questions

Do I need an EEU account?
No. A meter number and a payment method are enough. An account only adds saved meters, receipts and purchase history.
What is the minimum purchase?
ETB 20. There is no maximum, though very large amounts may exceed the credit your meter can hold at one time.
Can I buy for another meter?
Yes. The token is tied to the meter number, so you can top up a tenant’s, relative’s or business meter.
I paid but got no token.
Check purchase history or SMS first. If it is genuinely missing, call 905 with the payment reference — the token is re-sent free.
Why is the kWh only an estimate?
Tariffs are banded by consumption, so the exact energy depends on your usage that month. The receipt shows the confirmed figure.
Does the token work on any meter?
No. Each token is generated for one specific meter and will be rejected by any other.

Still stuck? Call 905 free, 24/7, or contact customer care.

Total to pay

ETB 203.00 · 94.3 kWh

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Buy a prepaid token | Ethiopian Electric Utility