Service Request

Apply for a new electricity connection, request a meter change, or initiate a maintenance job — all online.

What can you apply for?

Apply for a new electricity connection for your home, business, or project.

Request a faulty or damaged meter to be replaced at your premises.

Upgrade your supply capacity to handle increased electrical load.

Report service line or infrastructure issues that need technical attention.

Available request types

Choose from new connection, meter change, capacity upgrade, or maintenance.

Provide your location, property details, and any supporting documents.

Receive an application number and track its progress through the EEU portal.

Free to apply

Track in real time

No office visit needed