Outage Center

Report a power outage in your area or view scheduled maintenance that may affect your supply — no account needed.

Report an Outage View Planned Outages

24/7 Emergency Hotline:905

Or visit the nearest EEU district office

What type of outage are you experiencing?

Select the type of issue then fill in the quick report form below, or call 905 for immediate assistance.

Total power loss

No electricity at all

Flickering / Low voltage

Unstable or dim power supply

Damaged infrastructure

Fallen pole, exposed wire, etc.

Tree / vegetation issue

Trees contacting power lines

Street light outage

Public lighting not working

Public Report

Report an Outage

Fill in the form below — no account required. You'll receive a reference number to track resolution status.

Scheduled Maintenance

Planned Outages

Scheduled maintenance that may affect your electricity supply. All times are local (EAT).

Last updated: Jun 25, 2026

UpcomingPO-2026-0621

Bole Sub-City — Gerji, Mebrat Hail

Scheduled maintenance on 15kV feeder line

Jun 28, 2026

08:00 AM – 04:00 PM

~3,200 customers

UpcomingPO-2026-0622

Kirkos Sub-City — Mexico, Saris

Transformer upgrade & switchgear replacement

Jun 30, 2026

09:00 AM – 02:00 PM

~1,800 customers

UpcomingPO-2026-0623

Yeka Sub-City — Ayat, Gofa

New distribution line installation

Jul 02, 2026

07:00 AM – 05:00 PM

~5,600 customers

CompletedPO-2026-0620

Arada Sub-City — Piassa, Arat Kilo

Cable insulation replacement

Jun 25, 2026

10:00 AM – 03:00 PM

~2,100 customers

Planned outage schedules are subject to change. EEU will notify affected customers via SMS 48 hours in advance. For questions, call 905.

Stay informed about outages in your area

Create an EEU account to receive SMS notifications for planned outages and track restoration status in real time from your personal portal.

Create an Account Report an Outage