Credit Service

Run out of prepaid balance? Borrow emergency electricity credit instantly and repay it automatically on your next token purchase.

Request Emergency Credit

Never be left in the dark

Instant Activation

Emergency credit is added to your meter within seconds — no waiting, no paperwork.

Automatic Repayment

The borrowed amount is deducted automatically the next time you purchase tokens.

Open to All Prepaid Customers

Any customer in good standing with a prepaid meter can request emergency credit.

Fair Credit Limit

Your available credit limit is based on your average monthly usage and payment history.

How to get emergency credit

01

Sign in to your account

Log in using your EEU account number or registered phone number.

02

Select "Credit Service"

Go to the Credit Service section and check your available credit limit.

03

Request your credit

Confirm the amount you need — it is added to your meter immediately.

04

Repay on your next purchase

The borrowed amount is automatically deducted the next time you buy tokens.

No paperwork required
Added in seconds
Safe & transparent

Don't run out of power

Log in or register to check your emergency credit limit and activate it in seconds.

Credit Service | Ethiopian Electric Utility